How long do the tools last?
Elasti-Placer is a very durable. They are molded from industrial food- grade plastic, heat resistant, non-porous, and are guaranteed to last the life of your treatment. If for any reason one of your TOOLS breaks, we’ll simply replace it! Just pay shipping.
What is your return policy?
We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We’ll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We do apply returns to the tender it was purchased with.
Is there a time limit? What if the item is used?
We will do our best to take care of customers and deal with them fairly; we ask that our customers treat us fairly as well. From time to time we may not accept a return. There are no time limits for returns or exchanges.
Product condition – Must the item be new in box/unopened/like new in order to return?
We will do our best to take care of customers and deal with them fairly; we ask that our customers treat us fairly as well. From time to time we may not accept a return. There are no time limits for returns or exchanges.
Refund contact info
For the best service and selection, please send an email to [email protected] or send a note on our Contact Page
Charges
No charges for restocking in the USA. Just pay for shipping!
Updates to Returns & Refunds Policy
Effective Date: Feb 6, 2020